Privacy Policy

This notice explains in clear terms how Microtrade processes personal data connected with this website, direct inquiries and customer or supplier relationships in accordance with the General Data Protection Regulation (GDPR).

Effective from: 14 September 2026

1. Data controller

Microtrade determines the purposes and means of the processing described in this notice and therefore acts as the data controller.

Legal name: MICROTRADE 2002. Kereskedelmi Korlátolt Felelősségű Társaság
Registered office: 1087 Budapest, Hős utca 1. A. ép., Hungary
Company registration number: 01-09-715431
Tax number: 13032133-2-42
Privacy contact: info@microtrade.hu
Telephone: +36 30 665 1992
Website: microtrade.hu

2. Scope and data-protection principles

This notice covers technical use of the website, messages or calls initiated through the published contact details, and the handling of business contact data in customer and supplier relationships.

Microtrade processes only data needed for a defined purpose, keeps it only as long as necessary or legally required, restricts access to authorised persons and applies proportionate security measures. Please do not send special-category or other sensitive personal data unless Microtrade has specifically requested it through an appropriate secure channel.

3. Processing activities

The principal processing activities covered by this notice are listed below.

Website operation and security logs

Data concerned: IP address, date and time, requested resource, response status, referrer, browser or device information, and technical error or security-event data.
Purpose: Delivering the website, diagnosing faults, maintaining availability, preventing abuse and investigating security incidents.
Legal basis: Microtrade's legitimate interest in providing a secure and reliable website (GDPR Article 6(1)(f)).
Retention: For the limited period configured for operational and security logging. Longer only where a specific incident must be investigated or a legal claim preserved.
Recipients: Authorised Microtrade personnel and the hosting or technical service providers operating the website.

Dun & Bradstreet certificate image

Data concerned: When the certificate image loads, the visitor's IP address, request time and standard connection headers may be sent directly by the browser to certificate.hungary.dnb.com.
Purpose: Displaying Microtrade's current business creditworthiness certificate.
Legal basis: Microtrade's legitimate interest in presenting independently issued company credentials (GDPR Article 6(1)(f)).
Retention: Microtrade does not store a separate copy of the connection request. Dun & Bradstreet applies its own retention rules to data it receives.
Recipients: Dun & Bradstreet Hungary Kft. and its technical providers.

Email and telephone inquiries

Data concerned: Name, business or organisation, email address, telephone number, the content of the inquiry and related correspondence or call notes.
Purpose: Answering questions, preparing quotations, arranging meetings and taking requested steps before a possible contract.
Legal basis: Steps requested before entering into a contract (GDPR Article 6(1)(b)) and Microtrade's legitimate interest in handling business communications (Article 6(1)(f)).
Retention: Until the inquiry is resolved. Thereafter only where it becomes part of a contract record or is reasonably needed for a legal claim, generally for no more than five years.
Recipients: Relevant Microtrade employees and, where necessary to answer the inquiry, the appropriate manufacturer, supplier or professional adviser.

Customer and supplier relationships

Data concerned: Business contact name, position, employer, contact details, correspondence, order, delivery and contract information, and billing, tax or payment data where required.
Purpose: Negotiating and performing contracts, maintaining business relationships, fulfilment and support, invoicing, accounting and the establishment or defence of legal claims.
Legal basis: Contract performance (GDPR Article 6(1)(b)), compliance with legal obligations (Article 6(1)(c)) and legitimate interests in effective B2B administration and legal-claim management (Article 6(1)(f)).
Retention: Contract and claim-related data is generally kept for five years after the relationship ends. Accounting records are kept for eight years or for any longer period required by law.
Recipients: Authorised Microtrade staff and relevant hosting, IT, accounting, legal, banking, logistics, manufacturer or supplier service providers, plus public authorities where required by law.

4. Recipients, processors and international transfers

Microtrade does not sell personal data and does not disclose it for advertising or behavioural profiling. Access is limited to staff whose duties require it and to service providers or business partners that need the data for the purposes described above.

Where a provider processes data on Microtrade's behalf, Microtrade requires appropriate confidentiality, security and data-processing commitments. Data is shared with authorities only when a legal obligation or valid official request requires it.

Microtrade does not intentionally transfer website visitor data outside the European Economic Area. If a service provider makes such a transfer necessary, Microtrade will rely on an adequacy decision, standard contractual clauses or another safeguard permitted by GDPR Chapter V and will provide further information on request.

5. Website technologies and external links

The Microtrade website does not use cookies or similar browser-storage technologies. It has no audience analytics, advertising or behavioural tracking, user accounts, contact form, automated decision-making or profiling. Because the website has no cookie-based functionality requiring consent, no cookie-consent banner is displayed.

Email and telephone links only open the visitor's own application. Microtrade receives information only if the visitor then sends a message or makes a call. Address, manufacturer and partner links open an external website only when selected. After following an external link, the destination operator's own privacy terms apply.

The Dun & Bradstreet certificate image is loaded from the external server described in section 3. Microtrade does not use that request for cookies, analytics or tracking. If the website later introduces cookies, analytics, an embedded service or a web form, this notice and any legally required consent controls will be updated before the new feature is activated.

Dun & Bradstreet privacy information

6. Retention and deletion

The activity-specific periods above are maximum rules or retention criteria. Data may be deleted sooner when it is no longer needed. It may be retained longer only where a legal hold, official proceeding, enforceable contract, statutory archiving duty or the establishment, exercise or defence of a legal claim requires this.

At the end of the applicable period, personal data is deleted, anonymised or securely archived with access limited to the legally required purpose.

7. Your rights

Subject to the conditions in the GDPR, you may:

request information about and access to your personal data.
request correction of inaccurate or incomplete data.
request erasure or restriction of processing.
object to processing based on legitimate interests.
receive data you provided in a portable format where the right to data portability applies.
withdraw consent at any time where processing relies on consent, without affecting earlier lawful processing.
lodge a complaint with a supervisory authority or seek a judicial remedy.

Microtrade does not use the data covered by this notice for decisions based solely on automated processing and does not carry out profiling.

8. Exercising rights and complaints

Requests may be sent to info@microtrade.hu. Please provide enough information to identify the relevant interaction, but do not send unnecessary identity documents. Microtrade may request additional information only where reasonably necessary to confirm identity.

Microtrade responds without undue delay and normally within one month. That period may be extended by up to two further months for complex or numerous requests, with an explanation provided within the first month.

You may also complain to the Hungarian National Authority for Data Protection and Freedom of Information (NAIH).

Address: 1055 Budapest, Falk Miksa utca 9-11., Hungary
Postal address: 1363 Budapest, Pf. 9., Hungary
Email: ugyfelszolgalat@naih.hu
Telephone: +36 (1) 391-1400
Website: naih.hu

9. Security, incidents and updates

Microtrade applies technical and organisational measures appropriate to the nature of the data and the relevant risks, including access controls, confidentiality obligations, system maintenance and incident-handling procedures. No internet transmission or storage system can be guaranteed to be completely secure.

Where a personal-data breach is likely to create a high risk to affected individuals, Microtrade will inform them without undue delay and will notify the competent authority where the GDPR requires it.

This notice may be updated when processing activities, providers or legal requirements change. The current version and its effective date are always published on this page.

General Data Protection Regulation NAIH contact information